Terms of service

Last updated: 25 May 2025

This website is operated by GlōWell. Throughout the site, the terms “we”, “us”, and “our” refer to GlōWell. By accessing our site or purchasing from us, you agree to be bound by the following Terms and Conditions (“Terms”), including any additional policies referenced herein.

These Terms apply to all users of the site, including but not limited to customers, browsers, vendors, and content contributors. Please read them carefully before accessing or using any part of our site.

1. Online Store Terms

By using our Services, you confirm that you are at least the age of majority in your jurisdiction. You agree not to use our products for any illegal or unauthorised purpose or violate any laws in your use of the Services.

A breach of these Terms may result in the immediate termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment details are always encrypted during transmission.

You agree not to duplicate, resell, or exploit any part of the Service without written permission from us.

3. Accuracy of Information

We are not responsible if information on our site is inaccurate, incomplete, or outdated. The content is provided for general informational purposes only. Any reliance on it is at your own risk.

We reserve the right to update or modify the contents at any time.

4. Modifications to Service and Pricing

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any part of the Services without notice at any time.
We shall not be liable for any such modification, suspension, or discontinuation.

5. Products or Services

Some products may be available exclusively online and in limited quantities.
All descriptions and pricing are subject to change at any time without notice.
We do not guarantee that your device’s display of colour will be accurate.

For return and exchange terms, please review our Refund Policy.

6. Account & Billing Information

We reserve the right to refuse or cancel any order at our discretion.
You agree to provide current, complete, and accurate purchase and account information.
You also agree to promptly update this information, including email and payment details, to ensure successful transactions and communications.

7. Optional Tools

We may provide access to third-party tools without monitoring or control.
Your use of these tools is at your own risk and subject to the third party’s terms.

8. Third-Party Links

Some content may link to third-party websites. We are not responsible for their content, accuracy, or practices. Please review their policies before engaging in any transaction.

9. User Content & Submissions

If you send us suggestions, ideas, or other materials, you agree that we may use, edit, and share them without restriction or obligation.
We are not responsible for content posted by you or third parties, and reserve the right to remove any content we consider inappropriate.

10. Personal Information

Your submission of personal information through the site is governed by our Privacy Policy.

11. Errors & Omissions

Occasionally, information may contain typographical errors or inaccuracies. We reserve the right to correct these and to cancel orders affected by them without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content:

For unlawful purposes
To infringe on intellectual property
To harass or discriminate
To transmit viruses or malicious code
To collect personal information
To interfere with the security of the site or related systems

13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted or error-free.
All Services and products are provided “as is” without warranties of any kind.
GlōWell and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Services or products.

14. Indemnification

You agree to indemnify and hold harmless GlōWell and its partners, employees, and affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.

15. Severability

If any provision is found to be unenforceable, it will be severed from these Terms without affecting the validity of the remaining provisions.

16. Termination

These Terms remain effective until terminated by either you or us.
We may terminate your access to the Services at any time if we believe you have violated these Terms.

17. Entire Agreement

These Terms, along with any policies linked or referenced, constitute the entire agreement between you and GlōWell and supersede any prior agreements.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

19. Changes to Terms

We may update these Terms at any time. It is your responsibility to check this page periodically. Continued use of the Services following any updates constitutes your acceptance of those changes.